This is a collection of the various works that I have completed to show that I have met the objectives required for the MS ICT degree at the University of Wisconsin-Stout. The works consist of individual and group projects completed throughout each semester of the program. This portfolio lays out the objectives of the program followed by the learning outcomes and artifacts (proof) of my achievements and objectives.
What are Information and Communication Technologies?
My Program Goal
My goal for the ICT program is to further my understanding of ICT in a municipal government and enterprise setting; to learn the proper methodologies for improving and creating a better organization. I have technical skills as a developer and analyst but I would like to broaden my knowledge to an organizational level. My hope is to use this program to further my understanding and skills in the ICT field.
I’m currently a Programmer Analyst for a local municipality in Wisconsin. I love what I do with a passion and enjoy working with people to find solutions to their problems. There’s nothing better than the feeling of contributing to something bigger than myself while making a positive impact on other people’s lives.
I’ve worked on many different projects that range from creating financial software and reports to creating a licensing system for the city. I also support and maintain many different programs, some of which are legacy systems. I also act as a backup for the municipality’s television station coordinator responsible for managing and scheduling a variety of television programs.
After graduating high school, I enlisted in the Army as a Cavalry Scout (no I never rode a horse, unfortunately). I was stationed at an airborne unit in Alaska where I did more training as a paratrooper and eventually deployed to Afghanistan in 2009. My platoon, consisting of roughly 12-18 soldiers, conducted counter-insurgency operations in remote parts of eastern Afghanistan near the Pakistani border. After completing my combat tour, I was able to get promoted where I settled into a managerial position. This allowed me to focus on my life goals of getting a bachelor’s degree and starting a family. Having always loved technology, I decided to pursue a degree in Computer Science which has led me to where I am today.
Core Program Objectives
- Appraise the influences between society and ICT development
- Analyze the relationship between organizations and ICT
- Critique trends impacting the ICT professional
- Evaluate ICT related to one’s own career
- Forecast the influence of ICT systems
- Conduct research contributing to ICT
- Design ICT systems
- Develop communication and technical writing skills for a workplace environment
- Expand knowledge of ICT in a municipal government setting
- Achieve a competent understanding of analytics in ICT
- Learn the proper methodology for analyzing and improving enterprise ICT
- Develop project management skills and experience
Core Program Outcomes
1. Designed and prototyped a Customer Relationship Management (CRM) solution
For this artifact, I was involved in a group project tasked with analyzing and designing a CRM solution for UW-Stout’s ICT program. The artifact for this outcome is a presentation of the CRM solution prototype that was designed and created. (Core Program Objectives #4 and #7)
2. Researched data collection in a municipal government setting
This is a paper that discusses the benefits of data collection for municipalities. It covers a wide range of topics from the reasons for data collection to future trends. Advantages and disadvantages are both covered as well. (Core Program Objectives #3 and #6)
3. Analyzed the implications of ICT in an organization
In progress… (Core Program Objective #2)
4. Performed a technology forecast on the Internet of Things (IoT)
This is a technology forecast for a specific area in ICT called the Internet of Things (IoT). It forecasts this technology through the year 2030. Some components of this forecast include a current assessment, baseline analysis, and alternative futures. (Core Program Objectives #5 and #6)
5. Identified and provided solutions to overcoming resistance to change
This paper discusses the reasons for resistance to change among technology users within an organization and how to help overcome them. The paper’s scope is limited to organizational and individual perspectives centered on the organization. Because of this, the psychological aspect of external variables influencing an individual’s decisions are not covered extensively. (Core Program Objective #1)
Program Emphasis Outcomes
6. Analyzed and compared Geographic Information System (GIS) design processes
Here we have an analysis of two different GIS design processes. This covers the system design/implementation processes and not the actual implementation of a specific system into organizations. (Emphasis Program Objective #4)
7. Created a digital multimedia storyboard presentation using collaborative tools
This is a video that was completed as a collaborative group project. The purpose of the project was to create a digital story that uses multiple mediums and platforms to convey a certain message. The message of this video revolves around using virtual/augmented reality for helping children with Autism. (Emphasis Program Objective #1)
8. Synthesized an analysis of a project management case report
This is an analysis review of the different project phases of the Miller Park Stadium Project case study that was conducted following the completion of the stadium. It includes four different phases of the project: Inception, Development, Implementation, and Closeout. (Emphasis Program Objective #5)
9. Analyzed and evaluated delivery methods for software training
In this paper, I cover different delivery methods for training individuals within an organization on how to use new software. There are four primary training delivery methods covered: paper-based, video-based, web-based, and instructor-led. (Emphasis Program Objectives #2 and #4)
10. Performed an in-depth website analysis using analytic data
This is a website analysis of the Google Merchandise Store. It covers a general analysis of the website’s analytic data. There is also a section on insights found from the analysis and some recommendations to improve certain aspects of the website. (Emphasis Program Objective #3)
ICT 733 – Technology Implications (Spring 2019)
Technological changes across historical, political, and social contexts. Actionable recommendations regarding technology usage and systems in the workplace.
ICT 780 – ICT Portfolio (Spring 2019)
Develop and present a portfolio that contains artifacts and research-based reflections that demonstrate the competencies for the M.S. in Information and Communication Technologies. The final product is an electronic portfolio.
ICT 700 – Intro to ICT (Summer 2017)
Overview of the M.S. in Information and Communication Technologies. Research strategies, collaborative software overview and portfolio development.
ICT 701 – ICT in Organizations (Fall 2017)
Evaluation of information and communication technologies. Impacts and development of information and communication technologies in organizations and society.
ICT 505 – Information Systems for Enterprise (Fall 2017)
Information systems concepts and technology for contemporary enterprise. Includes hardware, software, networks and enterprise-specific information systems. Emphasis on business-prudent solutions/products based on clearly identified needs/goals.
DMT 685 – Search Engine Optimization (Spring 2018)
Contemporary application of strategies and technology related to the improvement of placement in search engine and other relevant search results.
ICT 710 – Learning Technologies (Spring 2018)
Overview and selection criteria of instructor-led, computer-based, and distance learning systems for delivering content to trainees in the workplace. Includes the development of training materials in a variety of formats.
ICT 509 – Collaborative Computing (Summer 2018)
History application, design and analysis of collaborative computing.
INMGT 565 – Project Management (Summer 2018)
Defining, planning, and management of small-to-medium projects following the Project Management Institute Body of Knowledge (PMBoK). Topics include team and leadership skills, project life cycle phases, resource management, a project management software application, and management of project constraints for cost, schedule, quality, and customers.
DMT 511 – ICT Analytics (Fall 2018)
Determine the value of electronic information and communications, developing metrics, determining return on investment on information and communication technologies.
ICT 732 – Technology Futures (Fall 2018)
Apply systems thinking in developing frameworks for forecasting technology driven topics. Examine the implications of technological change along with social change for various futures.
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